Privacy Policy.

We collect the following categories of personal data:

• Information you provide — your name, email address, phone/WhatsApp number, nationality, and the business details you share with us.
• Identity & onboarding documents — when you engage us to form a company, we collect documents required by authorities, such as your passport, visa, Emirates ID, photograph, and proof of address.
• Communications — messages you send us via WhatsApp, email, or our website, including the contents of those messages.
• Usage data — limited technical data such as pages viewed and approximate location, collected only if and when website analytics are enabled (see “Cookies & analytics” below).

We use your personal data to:

• Respond to your enquiries and provide quotes and estimates;
• Deliver our services — company formation, banking introductions, visas, accounting, and tax;
• Submit applications and filings to the relevant authorities on your behalf;
• Meet our legal, regulatory, and anti-money-laundering (KYC) obligations;
• Operate, maintain, and improve our website and services;
• Send you service updates and, where permitted, relevant information about our services.

Our primary contact channel is WhatsApp. When you message us, your message and phone number are processed by us and by WhatsApp (a Meta company) under their own terms and privacy policy. Pre-filled message text on our website is provided for convenience and is only sent when you choose to send it.

By default, our website does not set tracking or advertising cookies. If we enable privacy-friendly analytics or advertising measurement (such as Google Analytics or the Meta Pixel), we will update this policy and, where required, request your consent. You can control cookies through your browser settings.

We do not sell your personal data. We share it only as needed to deliver our services and meet our obligations, including with:

• Government and free-zone authorities in the UAE, to register your company, licence, and visas;
• Banks and payment partners, to support account opening and KYC;
• Service providers who help us operate (e.g. hosting, secure document handling, and communications), bound by confidentiality obligations;
• Professional advisers and authorities where required by law, regulation, or to protect our legal rights.

Some of our service providers may process data outside the UAE. Where we transfer personal data internationally, we take steps to ensure it is protected by appropriate safeguards consistent with the PDPL and applicable law.

We keep personal data only for as long as necessary to provide our services, comply with legal and regulatory obligations (including record-keeping and anti-money-laundering requirements), resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal data; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise these rights, contact us at support@companyform.ae. We may need to verify your identity before acting on a request.

Our services are intended for adults and are not directed to children. We do not knowingly collect personal data from anyone under 18.

Our website may link to third-party sites and services that we do not control. This policy does not apply to those sites; please review their privacy policies.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date.

If you have questions about this policy or how we handle your data, contact us: